Define the focus for each test with the development teams and the user research manager;
Define research methodologies that will provide actionable consumer insights
Participate in screening/recruiting and managing participants before and after each test;
Participate in lab maintenance before each test;
Monitor the participants during user tests;
Write thorough analysis of the participants' behaviour and point of view based on surveys, interviews and monitoring notes.
Experience and qualifications
Resourceful, quick to learn, and willing to make games better through user research;
Bachelor or master's degree in psychology, ethnography, marketing research, information science, cognitive science, human computer interaction, computer science or related field;
Able to clearly identify issues with tested product and prioritize those issues through reporting;
Able to summarize shortly.
Strong presentation writing and delivery skills;
Able to manage multiple projects at once.
Technical skills
Comfortable with qualitative research tools like focus groups, interviews, survey development, usability testing, etc;
Solid knowledge of Excel and Powerpoint;
Experience in user researcher (an asset);
Experience in the gaming industry (an asset);
Basic understanding of game development processes (an asset).
