QA Supervisor

Duties

  • Direct manager of QA Leads across all embedded QA Teams for the mobile division and creating a high-performance culture
  • Research, refine and implement of industry best-practices from bug reporting to testing processes and reports
  • Innovate from attending conferences to researching and implementing new ideas backed with training material for QA Teams
  • Monitor and improve both KPI (Key Performance Indicators) and OKRs (Objective Key Results) while understanding the deltas and being able to communicate them to stakeholders when needed
  • Maintain daily, weekly and monthly rituals ranging from within the department to stakeholder and vendor management
  • Optimise by conducting research on tools and automation in collaboration with QA Engineers, game team developers, QA Teams, etc.
  • General management duties such as conducting interviews, preparing job descriptions, regular 1-on-1s, personalised goals and more

Experience and Qualifications

  • Over six years of mobile QA experience and 3 years of management experience
  • Detail oriented with very strong organizational and tracking skills.
  • Excellent communicator (Verbal, writing) and interpersonal skills.
  • Experience in people management and operations.
  • Experience with Apple (iOS) and Google Play 1st party guidelines.
  • Experience with mobile Live Ops environment.

Technical Skills

  • Knowledge of Atlassian products such as JIRA and Confluence is must
  • Knowledge of the agile methodology is a must
  • Knowledge in high-level understanding of complex systems, such as infrastructure, business intelligence (BI) pipeline and backend systems, is a must
  • Perfectly bilingual; French and English
  • Ability to work autonomously and in collaboration with various stakeholders
  • Ability to work in a methodical and logical manner
  • Ability to measure success using KPIs adapted to fit various needs
  • Experience in leading and empowering QA Leads is a must

Interpersonal Skills

  • Ability to motivate leads and testers backed with the entrepreneurship and transparency value
  • Clear communication skills both oral and written
  • Maturity to give and receive constructive criticism and feedback
  • Adaptive communication for stakeholder management

Motivations and Interests

  • A thirst to take on responsibilities and to grow is a must!
  • Passion for video games are essential!

Join us